Coaching FAQ
Policy & Orders
If you would like to pause or cancel your coaching subscription or package please inform your coach and fill out this form.
- ATLAS NUTRITION HOLDINGS, LLC requires a 14-day notification before cancellation. If an auto-withdrawal is made without prior notification requirement. There will be no REFUNDS under any circumstances.
- Pausing a membership can be done in any emergency situation. Pausing a membership means you will reserve a spot with your coach and will not be charged until you return. You can pause your membership for up to 6 months.
After signing up for a coaching package or subscription you can expect to receive your plan within 72 hours. You will also receive an exclusive invite to our Atlas Nutrition App. Please expect to hear from your coach within 72 hours.
ATLAS NUTRITION HOLDINGS, LLC requires a 14-day notification before cancellation. If an auto-withdrawal is made without prior notification requirement. There will be no REFUNDS under any circumstances.
Please be aware that your payment will pull on the same day every month. For example: If you purchase a month-to-month subscription on 5/26/2022, your payment will pull on 6/26/22, and each month thereafter.
Please keep in mind we have a two month minimum for subscriptions. ATLAS NUTRITION HOLDINGS, LLC requires a 14-day notification before cancellation. If an auto-withdrawal is made without prior notification requirement. There will be no REFUNDS under any circumstances.
- Items eligible for return must be returned within 30 days of delivery.
- Atlas Protein, sale items, gift cards, free or promotional (gift with purchase) items are FINAL SALE and not eligible for a return.
- Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear). We do not accept items that are worn, washed, altered or that fall underneath the aforementioned items that are ineligible for returns.
- PLEASE NOTE: Original shipping fees are non-refundable
- We do not offer free returns at this time, thus return shipping costs are the customers responsibility.
For in-store returns or exchanges stop in our store located at 4629 Centerplace Dr #119, Greeley, CO 80634.
Please note, our coaching refund policy is outlined above.
If You Have More Questions
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